Shipping policy
Thank you for shopping with Al Jannat Fabrics. We aim to deliver your orders quickly and safely. Please read our shipping policy below: Order Processing All orders are processed within 1–2 business days (Monday–Saturday). Orders placed after business hours will be processed the following working day. During sales or festive seasons, processing may take slightly longer due to high order volume. Shipping Rates & Delivery Time Within Pakistan: Standard Delivery: 2–5 business days. Shipping charges are PKR [your rate] or Free on orders above PKR [your free shipping threshold]. International Shipping: Delivery time: 7–15 business days, depending on the destination and courier. Shipping rates are calculated at checkout based on weight and location. Order Tracking Once your order has been shipped, you will receive a tracking number via email/SMS to monitor your parcel. Delays & Issues Delivery delays can occasionally occur due to courier issues, weather, or public holidays. Hamza Textiles is not responsible for delays caused by courier services but will assist you in resolving issues. Customs, Duties & Taxes (For International Orders) International orders may be subject to customs fees or taxes. These charges are the responsibility of the customer. Incorrect Address Please ensure your shipping address is correct at checkout. Al Jannat Fabrics will not be responsible for orders shipped to incorrect addresses provided by the customer. Contact Us For any questions regarding shipping, please contact us: 📧 Email: [info.aljannatfabrics@gmail.com] 📞 Phone/WhatsApp: [+923113812786 ✨ If you’d like, I can also create a Return & Exchange Policy to go along with this so your customers feel more secure when ordering. Would you like me to prepare that as well?